Last updated: 7 January 2026
This Privacy Policy explains how Forever Bracelets™ (referred to as “we”, “us”, “our”) collects, uses, stores, protects, and discloses your personal information when you visit our website, interact with our services, make bookings, or communicate with us.
This policy applies to all users in South Africa and internationally.
1. INFORMATION WE COLLECT
We collect personal information necessary to provide our services, including:
Personal Identifiable Information
- Full name
- Email address
- Telephone number
- Postal address
- Booking details (dates, event type)
- Payment information (processed by third parties)
Personal information may be collected via:
- Website forms
- Booking systems (Fresha)
- Email or messaging
- Social media enquiries
2. HOW WE USE YOUR INFORMATION
We use your personal information for:
- Processing and managing bookings
- Communicating booking confirmations and reminders
- Providing customer service
- Offering better customer experience
- Managing accounts and payments
- Improving our website and services
- Complying with legal obligations
We do not use data for unrelated purposes without your consent.
3. LEGAL BASES FOR PROCESSING
We process personal information based on the following:
Under South African law (POPIA)
- To perform a contract with you
- With your consent
- To comply with legal obligations
- For legitimate business interests
International (GDPR for EU data subjects)
Where EU residents provide data, processing may also be lawful under GDPR principles if:
- You have consent
- It is necessary to perform a contract
- We have legitimate interests (with rights respected)
4. COOKIES & TRACKING TECHNOLOGIES
Our website may use cookies, pixel tags, tracking scripts, and analytics tools to improve performance and understand usage.
Cookies can be:
- Essential (session and security)
- Functional (user preferences)
- Performance (analytics)
You can control or disable cookies via your browser settings. Blocking cookies may affect site functionality.
5. DATA SHARING
We may share personal information with third parties only when necessary, including:
- Booking/CRM platforms (e.g. Fresha)
- Payment processors (Stripe, PayGate, etc.)
- Legal or regulatory authorities
- Service providers contracted to help us operate
We do not sell or rent personal information to advertisers.
6. DATA STORAGE & SECURITY
We implement reasonable technical and organisational measures to protect personal information from:
- Loss
- Unauthorised access
- Disclosure
- Destruction
However, no system is completely secure. If a breach occurs, we will follow legal notification requirements.
7. DATA RETENTION
We retain personal information only as long as necessary to fulfil the purpose it was collected for, or as required by law. After that, data is archived or securely deleted in line with POPIA/other applicable regulations.
8. INTERNATIONAL DATA TRANSFERS
If personal information is transferred outside South Africa (e.g., to cloud servers abroad), we ensure adequate protection structurally and legally as required by POPIA and applicable foreign law.
9. RIGHTS OF DATA SUBJECTS
Under POPIA and similar international frameworks:
You have the right to:
- Access the personal information held about you
- Request correction or deletion of inaccurate data
- Withdraw consent
- Object to processing
- Request portability (where applicable)
To exercise these rights, contact us at the details below.
10. CHILDREN’S INFORMATION
We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected such information, please contact us and we will remove it.
11. CONTACT FOR PRIVACY QUESTIONS
For questions about this policy, how your data is used, or to exercise your rights, contact:
Forever Bracelets™
Email: info@foreverbracelets.co.za
Address: 239 Blackwood Road, Centurion, South Africa, 0157
Phone: +27 71 572 3186
12. CHANGES TO THIS POLICY
We may update this policy to reflect changes in law, technology, or business operations. When we do, we will update the “Last updated” date here and notify you where required by law.
13. CONSENT
By using our website or booking services, you agree to the terms of this Privacy Policy and consent to the collection and use of your personal information as described.